Shipping and Delivery
We ship to the lower 48 contiguous United States. Puerto Rico, Hawaii, Alaska, APO/FPO military addresses and U.S. Territories may incur a higher rate. Please contact us before purchase if you would like this item to be shipped to these specific destinations for a shipping quote.
SHIPPING & Returns: Most items ship within 1-2 business days, this does not always include Saturdays but we do ship on Saturdays, and also does not include Government Holidays. Some items are shipped directly from our distributors; which allows us to offer competitive pricing. Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an un-printed box or plastic bag. We may also repackage certain items to get you the best price available. This will be specified in on the product listing/page if so. Return shipping will be paid by buyer and may be returned within 14 days of purchase. We do not accept returns on any electronics accept DOA items. You will have 2 days after arrival to make a claim.
Nutrients are not returnable as we cannot tell whether you have stored them in proper conditions. We cannot accept a product that we cannot test its freshness. Nutrients should be stored in a cool dim lit or dark area to ensure maximum freshness. High temps can ruin your nutrients. If nutrients are destroyed from shipping for whatever reason, it happens from time to time, once you send images of broken bottles we will either refund or reship you more nutrients.
Shipment to the door
What happens when you choose shipment to the door option? Our store takes responsibility for dealing with all the tasks involved in moving goods from the manufacturing plant to the buyer/consignee’s door. It is our responsibility to insure the goods and absorb all costs and risks including the payment of duty and fees. In other words, the selling cost of goods includes all expenses inclusive of taxes to reach the goods at the door step of your premises.
International delivery is currently unavailable. We are working to get this taken care of.
Credit Card & PayPal Payments
Payment is the final step of the purchasing process. It should never be an obstacle. Our store pays special attention to this point as making payment in a secured environment is a primary concern of individuals. With e-commerce growth, and more recently the m-commerce evolution, it is essential to choose a payment solution optimized to Smartphone’s and tablets. It is equally important to choose the solution which offers a specific selection of credit cards that are most popular in the merchants target markets. We take all forms of credit cards and debit cards as well as PayPal payment. All payments are processed through PayPal as it is the most secure way for us to process your payment and keep your information secure.